@ease is a new concept in interactive tour guides and visitor scheduling. Unlike the audio guides currently used in museums, or the brochures available at exhibitions, @ease allows timely tailor-made multimedia information about the exhibits on display to be presented in a variety of media forms on a portable screen-based device such as a PDA or mobile phone. Furthermore, @ease makes each visit unique by tailoring the route and the information displayed specifically to the user's preferences and length of visit. @ease offers an exciting alternative to conventional audio tours and can be used for applications such as interactive museum guides, PDA tour guides, multimedia experiences at tourist attractions, handheld tour guides and real-time electronic guidebooks.
@ease profiles each visitor, ascertaining their interests and level of expertise, and automatically schedules a personalised visit based on the time they have available. The visitor is given a handheld location-aware electronic device which intelligently directs the user around the site or exhibition. At each point the visitor is presented with information relating to nearby attractions or exhibits, in a form appropriate to their interests and expertise.
Each guide is totally interactive. At any point the visitor can request more information,
extend or reduce the length of the visit, listen to audio commentary or view video clips, or
ask for further information about particular subjects to be emailed or posted to them.
@ease makes use of wireless technology to connect the portable guide to a central information repository. By simply updating the central database you can redefine any information provided to your visitors, without the need for costly reprinting of brochures or rerecording of audio materials, etc.
Visitors can be notified of demonstrations, presentations, etc. and have the option of rescheduling their visit around any event of interest to them. @ease is fully web-enabled, allowing potential visitors or customers to plan their visit before they arrive via the internet.
@ease is ideally suited for museums, trade shows, exhibitions, archaeological sites, galleries, theme parks, castles, parks, gardens, arboreta and many other visitor attractions.