Solutions for the Public Sector
MJC˛'s scheduling and optimization software solutions are ideally suited for governmental or public sector organisations which are required to manage very large workforces or highly complex supply chains while maintaining high service levels and operating under stringent budget constraints.
The public sector is under continuous pressure to maintain high service levels whilst reducing costs. Our innovative software solutions enable us to deliver impressive results at every level of government and the public sector, helping organisations meet their targets for customer-centric service delivery and efficiency. For more information about our workforce optimization, transport scheduling and supply chain planning systems please click on the following links:
- Employee Scheduling Software & Staff Rostering Systems
- Mobile Field Service Software & Mobile Workforce Management Systems
- Transport Planning Systems & Vehicle Scheduling Software
Employee Scheduling Software & Staff Rostering Systems
MJC˛'s employee scheduling and staff planning system ROCS creates shift plans and rosters based on forecast or actual demands. The human resource planning system optimizes the scheduling of staff shifts taking account of working time directives, preferences, union agreements, skills, training, annualised hours, seasonality, daily or weekly variances, holidays, etc. Rosters can be created over a period of weeks or months, balanced to ensure an even distribution of work to employees to minimise overtime and maximise availability and customer service. Our forecasting system i-Data enables analysis and profiling of historical data to estimate future service requirements. Our staff planning program integrates with Time & Attendance or mobile workforce tracking systems to facilitate management of working patterns and hours and to provide visibility across the organisation. MJC˛'s resource planning systems are ideally suited to applications such as education scheduling, hospital/healthcare scheduling, call centre planning and mobile workforce rosteing.
Mobile Field Service Software & Mobile Workforce Management Systems
MJC˛ is a world-leading provider of real-time mobile workforce scheduling software. Our planning and scheduling systems are capable of scheduling thousands of jobs/events in a matter of seconds, optimizing the assignment of work to employees while following business-specific rules and constraints. Our real-time scheduling systems can take account of factors such as skills, training, availability, preferences, overtime, location, etc. when deciding which employee should be assigned to each job. Typical applications include scheduling of healthcare personnel, real-time planning of surveys, scheduling and assignment of inspections, etc.
Our wireless field service solution MOBi enables real-time communication between the mobile workforce and central planning systems. MOBi is designed for mobile employees such as inspectors, healthcare personnel and field service engineers. Our workforce management solutions are highly configurable and can be tailored to meet specific operational requirements. MOBi is able to run on portable computers such as PDAs, laptops and mobile phones, and is fully compatible with wireless, GPRS and 3G technologies.
Transport Planning Systems and Vehicle Scheduling Software
MJC˛'s transport planning and vehicle scheduling systems can model and optimize a wide range of transport networks and fleet operations. Our real-time vehicle routing and scheduling software is applicable to operations which plan and manage a large, complex fleet of vehicles which are required to service a dynamic and unpredictable demand. Typical applications include real-time scheduling and dynamic planning of emergency service vehicles, taxis, minibuses, school transport vehicles, domestic waste collection services, recycling collection operations, community service vehicles, etc.
Our strategic logistics optimization software can be used to plan resource allocation and optimize network configuration. Integration with demand forecasting systems enables forward planning of resource and asset utilisation, and facilitates analyses such as determining the ideal site for a new depot or identifying the best mix of vehicle types for a fleet.
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