Staff Scheduling Software & Human Resource Planning Systems

MJC²'s staff scheduling software solutions address rostering, shift planning (strategic and tactical), job allocation (real-time and strategic), resource planning and crew scheduling. Furthermore, integration with time and attendance and employee self service systems enables employee scheduling based on real-time information about employee performance. Our time tracking software enables employee performance evaluation, facilitating strategic human resource planning and optimization of resource management.

For more information about our staff scheduling software and human resource planning systems please click on one of the following links:

• Staff Scheduling Software, Rostering & Shift Planning
• Job Scheduling Software & Personnel Scheduling Software
• Human Resource Scheduling Software
• Crew Scheduling Software
• Time and Attendance Optimization

MJC²'s staff scheduling software and resource planning systems are designed to tackle highly complex rostering and shift scheduling problems. Our staff scheduling software systems are capable of planning and optimizing very large operations and are fast enough to automatically create optimized solutions in a matter of seconds.

Based on factors such as expected workload, working hours constraints, skillset requirements, compatibility, training, etc. our resource planning systems create schedules that optimize workforce utilisation. Our workforce solutions have the flexibility to accurately model specific business rules and operational constraints, generating optimal solutions without the need for approximation or compromise.

MJC²'s employee scheduling software is targeted at very large operations that need to manage thousands of personnel across the organisation. Our staff planning systems are powerful enough to offer the full range of planning time frames, from last-minute replanning of schedules in response to operational issues through to long-term strategic level planning of manning levels in anticipation of future changes. Typical applications of our resource scheduling systems include:

• retail staff shift planning by store or centre
• mobile workforce scheduling and rostering
• healthcare personnel shift planning, including nurse scheduling
• call-centre scheduling and support staff optimization
• strategic human resource planning
• manufacturing line shift scheduling
• strategic workforce planning and shift optimization

Integration with Time and Attendance or Time Tracking systems allows staff scheduling to be re-optimized based on real-time information about employee performance and hours worked. See below for further details.

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MJC²'s real-time job allocation systems are able to automatically schedule and assign jobs, visits or calls to field personnel, following business rules and constraints to create optimized schedules that increase service levels while reducing costs.

The key feature of our workforce planning tools is their ability to schedule very large operations very quickly. Typically a complete staff schedule can be generated within seconds for hundreds or thousands of staff. This enables real-time response to continuously changing events such as last minute orders or operational problems. Furthermore, our resource schedulers are flexible enough to accurately model business rules and constraints, ensuring that the resulting schedules are both feasible and efficient.

The power and flexibility of our workforce software enables us to provide labour scheduling systems that span all time-frames, including strategic long-term planning based on forecasts, weekly/daily planning of assignments and staff utilisation, and real-time rescheduling in response to last-minute changes.

Our job allocation systems are able to model large operations that have specific business rules and requirements, including multi-skilled teams, variable completion windows (ranging from very narrow to very wide), linked jobs/visits, and complex workload balancing requirements (e.g. legislative or contractual). Geographical constraints and considerations can be modelled to ensure that travel times are minimised and mileages are balanced across the operation.

Our staff scheduler and job allocation systems are driven by a straightforward intuitive graphical interface, with schedules displayed in the form of interactive gantt charts, maps and reports. Integration with our mobile workforce planning tool MOBi enables real-time transmission and capture of data to and from staff in the field.

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MJC²'s workforce planning software address complex operations for which it is necessary to consider the integrated planning of resources, staff and assets. Our human resource planning systems are able to take account of factors such as:

• employee skills, availability, shift patterns, training, etc.
• asset capability and suitability
• planned downtime or maintenance schedules
• actual or forecast demand/orders
• time constraints by customer, employee or asset
• geographical factors (location, travelling time, area of responsibility, etc)
• other business rules and operational constraints

The key feature of MJC²'s staff planner software is its ability to automatically generate resource utilisation schedules based on operational rules and constraints. This not only leads to cost savings through optimization of resource utilisation and employee performance, but allows the operation to respond more quickly to real-time events which lead to a deviation from plan. Our resource scheduling systems are able to address requirements such as: resource management, appointment scheduling, asset utilisation planning, service scheduling, event scheduling, fleet maintenance planning, task scheduling and project planning.

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Our crew scheduling toolsets are typically applicable to very large optimization problems such as the scheduling of airline crews, rail crews, maintenance engineers and emergency recovery engineers. Using our optimization and planning algorithms we are able to provide customised software solutions which match business requirements and operational constraints.

All our systems are driven by a user-friendly graphical interface, allowing the user to interact transparently with the underlying database and optimization modules. Our scheduling algorithms are the most advanced in the marketplace and allow even very complex operations to be planned on a real-time or strategic basis. The core databases are fully e-enabled, allowing online visibility and reporting via corporate intranet or internet access.

Our toolsets are designed to be configured to match the specific needs of the business, allowing detailed level planning of crew movements based on schedules or anticipated workloads. Each module may be customised to ensure that operational constraints such as required rest periods, balance of skillsets and crew preferences are met. In real-time mode the system can be used to respond dynamically to operational problems such as breakdowns or adverse weather conditions, while a strategic optimization layer facilitates long-term planning based on expected work-loads or anticipated changes to the business.

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MJC²'s staff scheduling and rostering solutions can be integrated with Time and Attendance systems to maximise resource utilization and employee performance. As well as reviewing and analysing data from Time Tracking Software, our employee scheduling systems are able to respond to deviations from plan, automatically taking corrective action or alerting human resources planners to potential problems. Integration with employee self service software enables real-time communication of shift plans and rotas to staff as well as capture of holidays and training requests.

The benefits of our optimization and management software include:

• Automatic planning of complex shift schedules based on forecast work-loads, taking account of employee skills and availability, complex working hours agreements (e.g. full time, part time, annualised hours, temporary, contractor, etc.), priority, location and business rules and constraints.
• Automatic real-time notification of shift schedules to staff (e.g. employee self-service systems) to ensure that all aspects of the operation remain synchronised.
• Dynamic response to unexpected events and deviations from plan e.g. if data captured by the time and attendance system indicates a deviation from planned hours worked the employee scheduling system can automatically take corrective action or alert human resources planners.
• Integration with asset planning and resource scheduling e.g. for manufacturing, distribution or engineering operations.
• Automatic performance evaluation of staff and resources, including dynamic reporting on employee performance measurement and workforce analytics or workforce productivity management.
• Maximisation of ROI on Time and Attendance systems. MJC²'s real-time employee scheduling software allows shift schedules and rotas to be dynamically updated based on actual hours worked, employee absence (illness, holiday, etc.). This ensures that utilisation of staff and assets remains high, reducing costs and improving service levels.

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