Workforce Planning Software

Logistics Workforce Planning & Management

ROCS is a strategic and real-time optimization solution for workforce planning and scheduling. Integration with our logistics planning software DISC enables optimization of driver shifts and utilisation of hours.

Demand-Led Driver Rostering

Based on forecast volumes the required staffing levels and shift patterns are identified and optimized. DISC can be integrated with MJC²'s i-Data demand forecasting solution, or can import forecasts from legacy systems.

ROCS creates optimized shift patterns, taking into account WTD rules and contractual constraints, and allocates them to drivers based on availability and skills/training.

As forecasts are revised the system can automatically identify potential under- or over-resourcing issues and propose modifications to the demand-led roster to mitigate the impact.

Real-time Driver Scheduling

MJC²'s REACT real-time dispatch software automatically allocates work to drivers, and re-optimizes the plan as the day progresses.

REACT is usually integrated with order management systems and vehicle tracking or in-cab software to obtain a live view of the operation.

Apart from providing real-time visibility, REACT also automatically re-allocates work to drivers in response to operational problems, delays or last-minute orders/cancellations.

For example, a delay on site might mean that a driver will no longer be able to return to base in time to complete the next job assigned. REACT automatically re-allocates the work to another driver, and finds alternative work for the delayed driver, e.g. a shorter or less urgent journey.

In this way the schedule is continuously refined in response to real-time events, making sure it stays efficient and cost-effective, and maintaining a high level of service for customers.

Plan, Do, Review

Live dashboards update planners and managers about the progress of the day's activity. Resulting KPIs are captured at key points during the operational cycle, enabling quick and accurate planned vs actual analysis.

Exception reports provide details about, for example, drivers who worked much longer than expected, or sites that appear to turn around vehicles much more slowly than the average. Drill-down tools provide detail on the exact timing and sequence of events for each driver, vehicle and consignment.

Completing the loop, resulting required changes to parameters and shift patterns/rosters can be implemented to refine and improve future shift planning.



Latest News